Server Maintenance
Monthly upkeep for your live server: up to 4 fixes a month, tickets answered within 24 hours, and a monthly health check.
What you get
- Up to 4 fixes or config changes each month, each up to about an hour of work
- Tickets answered within 24 hours, Monday to Friday
- One monthly check on performance and updates
What we need from you
- A live server we can access
- A short call to confirm the plan fits your server
Not included
- New features or full script builds (see a Dev Retainer to keep building, or quoted separately)
- More than 4 fixes in a month, or a single fix over about an hour (quoted separately)
- The cost of paid scripts or hosting
How it works
- 1Book a call with our team.
- 2We agree the scope and confirm the price before any charge.
- 3The work starts and updates land in your ticket.
Scope & revisions
We agree one written scope plan at kickoff, then work until it is delivered. Changes and additions inside that plan are included at no extra charge; anything beyond it is quoted and approved before we start.
Support
We support the work until the service is finished and you have signed it off. Paid third-party scripts you buy keep their creator's own support.
Ownership
You own 100% of everything we build for you. Custom code and design are handed over as source files, yours to keep and change. Paid third-party scripts you purchase stay under their creator's license; we install and configure them, not resell them.
What do I need to provide?
Tell us about your live server and book a short call so we can confirm the plan fits.